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Call Us Today!
770 772 4044
Call Us Today!
770 772 4044

Policies and Procedures

We are committed to meeting your healthcare needs. Our goal is to keep your insurance and financial arrangements as simple as possible. In order to accomplish this in a cost-effective manner, we ask that you adhere to the following guidelines.


  • It is your responsibility to provide us with your current address, telephone number, and insurance information at each visit.

  • It is your responsibility to contact your insurance carrier to confirm that our practice participates in your plan.  You will be responsible for full payment of services if Dr. Dhiraj A. Patel is not the selected primary care physician.

  • If your plan requires a referral to specialists, it is your responsibility to obtain this prior to being seen.  Our office requires 72 hours to process referral requests.

  • All medical records requests must be submitted in writing and may be subject to administrative fees.  Our office requires 72 hours to process these requests.

  • We do accept walk-in appointments, but if you choose to come in without an appointment, be aware that we will prioritize the scheduled patients.

  • All payments are due at the time of service, including deductible payments and out-of-pocket/uninsured payments.

  • Any questions regarding your billing statements or your insurance may be directed to our billing department at: (678) 967 4304.  Our associates at Healthcell, Inc. will be available to assist you.